How to Enroll in Adler Self Service Password Resets

Your Adler account provides access to almost everything – Office 365, Adler email, Adler Connect portal, Self-Service, Canvas (Learning Management System), on-campus workstation login, etc.  Enrolling in the password manager will allow users to set security questions they can use if they are locked out of their account or need to reset their password.

Once you are enrolled in Adler Self Service Password Resets, you may reset your password following this guide: How to Reset Your Adler Password

Navigate to and sign in with your Adler email

You will be directed to the Adler branded sign-in page. Sign in with your Adler email and current password.

You will see your Sign-in information page. 

Navigate to Security info

You will see a list of sign-in methods. Choose Add method.

Choose Security questions.

After entering four valid answers to security questions, select Done. You will not be able to have identical answers to multiple questions.

You will see on the confirmation page that your security questions have been set up successfully. Select Done to finish. 

You will now be taken to the main Office 365 page and may use Office 365 apps normally. 

Changing the security questions

After setting the security questions, you can change them by navigating to

Navigate to the Security Info section, find the entry for your Security Questions, and select Delete.

Confirm you want to delete your Security Questions by selecting Ok


Select Add method

Choose Security Questions.

Select Add.

Fill out your new Security Questions, then select Done.

You will get a confirmation you have updated your Security Questions and, you may use the new answers to reset your password. Again, please follow the guide How to Reset Your Adler Password to reset your password using your Security Questions.

Note: If you are directed to enroll in the password reset tool automatically, the default option for authentication will be the Microsoft Authenticator app. This method will only work with the app, so if you wish to use another authentication method, select I want to set up a different method. And choose the method in the dropdown.  

Once enrolled, you may follow the guide How to Reset Your Adler Password to reset your password using your Security Questions anytime.

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