Technology Service Desk

Zoom Availability and Support

Zoom video conferencing service is available for all core faculty, adjunct faculty, staff, and current Adler University students.  Basic Zoom accounts allow users to host unlimited meetings of 40 minutes in duration with up to 100 participants.


Logging in

The first step to a successful Zoom experience is to install Zoom on your device.  The following steps will get you Zooming in no time.


Training

Regular training sessions are available as live webinars or pre-recorded sessions. These sessions will help you get started as a new user and even provide tricks and trips for the most seasoned users.

 

Getting Started Videos

 

Individual Videos To Get Your Up and Running

 

Live and Pre-recorded Webinars

 


Zoom Help Center Portal

Zoom’s Help Center provides answers to many common questions in text and video format. Here you will find getting started articles showing you how to install Zoom, schedule virtual meetings, and solutions for troubleshooting.

 


Best Practices

If you're hosting a meeting or webinar you can find meeting and webinar best practices and resources on topics such as; how to manage Q&A, tips on engaging attendees, and following up after the session concludes.

 

If you are a delegate of another individual's calendar review scheduling meetings for others to see instructions on how to manage Zoom invites on Outlook calendars. 


 

Security

Zoom has addressed various security concerns on their website.  For more information please review the following articles:

 

To keep Zoom meetings private and secure, and to prevent unwanted guests (aka "Zoombombing"), Zoom now requires a password for all meetings, including those scheduled with your Personal Meeting ID. 

 

If you didn’t already have a Personal Meeting ID password, Zoom will auto-generate one for you. You can click here or copy and paste the following URL into a web browser to obtain or change the password for your PMI: https://zoom.us/profile/setting#schedule_meeting_options

 

if you scheduled a meeting with your Personal Meeting ID without a password, please update your invitation or otherwise notify attendees of the new password so that they will still be able to connect.

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