Technology Service Desk

Connecting to EDUROAM campus WiFi

Eduroam is the preferred Wi-Fi network for students, faculty and staff at Adler, but this service is also available at many other participating institutes. Your Adler credentials will grant access to any Eduroam network worldwide, and members of those institutes can log into Adler's Eduroam network. Anyone unable to connect to Eduroam will need to use the AU-Guest Wi-Fi network instead.


How to access the Eduroam Wi-Fi network

If you are a current student, faculty, or staff at Adler University, use your full Adler email address and password to access the eduroam Wi-fi network.


Note: Be sure to select Trust to trust the Adler certificate and successfully connect.



Connecting on an Android/Chromebook

These devices typically ask for additional information. Use the following settings:


SSID (Wi-fi name) eduroam
Security 802.1x EAP
EAP Method PEAP
Phase-2 Authentication MSCHAPV2
CA Certificate Use system certificates
Minimum TLS version TLS v1.0
Online certificate status Request certificate status
Subject match [leave blank]
Subject alternative name match [leave blank]
Domain adler.edu
Identity [username]@adler.edu
Anonymous Identity [leave blank]
Password [current email password]
Proxy Settings None

 


Additional Troubleshooting

Here are some of the most common fixes:

  • Make sure you're using your full Adler email address in the username field
  • Press "forget this network" in your Wi-Fi settings for the Eduroam network, then reconnect
  • Try logging into Adler Connect or a PC in the computer lab to verify your password has not expired (you'll be prompted to update it, if so)

Note: After updating password, some people experience account lockouts when their device tries repeatedly to use the old password. To avoid this, remember to update your phone's Wi-Fi configuration when updating your password (for instance, by forgetting and reconnecting to Eduroam).


Still can't connect to Eduroam? 

Connect to AU-Guest as a short-term workaround while you get in contact with Adler's Help Desk.

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