This is a high-level non-technical summary of the dual accounts process. Students, alumni, and staff can take on additional roles as faculty, staff, and/or student employees. These additional roles are created in IT as dual accounts primarily by EA. There are many working parts to dual accounts.
The new secondary role may require additional access and security. P&C usually submits the request to onboard an existing user in their additional/secondary role. As part of the request from P&C the hiring manager will indicate the new access needed, manager and department aligned in the secondary role. As part of the onboarding process of the secondary role, a new UserID and email address is created using a specified naming convention. The new UserID will allow access to the new resources needed in addition to maintaining the current access the person has as a student/alumni/staff. The new email address separates the emails in the new role from that in the primary role. There remains only one Colleague ID per person. There are sometimes unique circumstances related to users who combine three roles and those who are current students while working in their secondary roles.
Once the offboard request is submitted for the secondary role, the dual account is disabled via the offboarding process, ex./ employment ends, and all additional access related to secondary role is removed. The original UserID of the primary role then becomes the current/primary account again, all access reverts to that of the primary role.