Adler uses Microsoft Teams Voice as our university phone system. With the options to use a headset or a traditional phone, Microsoft Teams Calling provides ultimate flexibility through a mobile-first calling experience with the ability to call anyone, from anywhere, at any time.
Benefits
- Collaborate more easily with an integrated workplace that brings calling, messaging, meetings, file sharing, voicemail, and essential services together in one place through the Microsoft Teams desktop application.
- Quickly access phone calls from anywhere with the options to receive and make calls from a traditional desk phone, computer, or mobile device.
- Simplify the calling experience by placing a call on hold and allowing other users to answer it from any phone after entering a code
Make Calls in Microsoft Teams:
Calling in Teams supports basic phone system features, such as call answering and initiating with an integrated dial pad. It is possible to make a call using the whole 10-digit number (ex: 312-662-4000) or just your 4-digit extension (ex: x4000).
Learn more about how to make calls using Microsoft Teams
Receive Calls in Microsoft Teams:
When someone calls, a notification will appear that lets you accept or decline the call. You are able to receive multiple calls at the same time, put a call on hold, or even transfer a call.
Learn more about how to receive calls using Microsoft Teams
Configure Voicemail in Microsoft Teams:
As a complete phone system, Teams lets you configure your voicemail and the settings such as the greeting, call answer rules, and out-of-office greeting.
Learn more about how to configure voicemail using Microsoft Teams
Routing Calls in Microsoft Teams:
Teams gives you a complete experience by letting you not only manage your call settings, but also setting up call forwarding, call groups, and answering rules for Simultaneous Ring.
Learn more about how to do call routing using Microsoft Teams
Delegating Calls in Microsoft Teams:
As part of the Teams experience, there is the option to delegate someone to receive and make calls in your behalf.
Learn more about how to delegate calls using Microsoft Teams
Manage Call history in Microsoft Teams:
Teams keeps a record of all inbound and outbound calls. The history lets you create contacts from a number, add a number to speed dial, call back, open a chat, or block the number.
Learn more about how to manage call history using Microsoft Teams