Technology Service Desk

Manage Call history in Microsoft Teams

Desktop

Your call history is located in the center of the calls panel and shows a list of past calls (including missed calls). 

Go to Calls Calls button > History. From any call in the list, select More actions more actions button-duplicate > Call back Calls button  to begin a call automatically.

You can also chat with that contact, add them to speed dial, add them to your contacts, and block the number — all from the More actions menu.

Notes: 

  • Your call history is available if you have an Enterprise Voice or Business Voice license as part of your Microsoft 365 subscription.

  • Entries in your call history cannot be deleted.

Teams-History screen-general-border


Mobile

Tap Calls Calls button to see your call history and to access the Teams dial pad and the contacts from your mobile device. Call history includes outgoing, incoming, and missed calls associated with Teams and your Enterprise Voice phone number.

Notes: 

  • The dial pad and your contacts are available when you have an Enterprise Voice or Business Voice license.

  • Entries in your call history cannot be deleted.

Was this answer helpful? Yes No

Sorry we couldn't be helpful. Help us improve this article with your feedback.