Dell PC Sleeps after 1-3 Minutes of Inactivity

Symptoms:

Your Dell laptop goes to sleep after 1-3 minutes of inactivity. Changing the power settings, sleep settings, and power plan has no effect. The sleep settings are set for more than 3 minutes, but the computer falls asleep in 1-3 minutes anyway.

Solution:

Step-by-step Instructions:

(Note: these are the same steps as seen in the video above)

1. Search the Start menu for Power and Sleep Settings, then open the matching app
2. Scroll down to the Dell ExpressSign-in section and click the blue text below that begins wth "Change PC behavior"
3. Turn off both the Near and Away switches